Privacy Policy

Last updated July 25, 2024

Privacy Policy
Effective Date: 12 My 2025

1. Introduction
Northgate Property Solutions ("we", "our", or"us") respects your privacy and is committed to managing yourpersonal information responsibly and in accordance with the Privacy Act 1988(Cth) and the Australian Privacy Principles ("APPs"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Scope of Services
Northgate Property Solutions provides administrative and consulting services, and where requested by you, may refer you to third-party service providers within our professional network. In doing so, we may collect and share your personal information to facilitate these services.

3. What Personal Information We Collect
We may collect personal information including:

  • Full name, contact details (address, phone number, email),
  • Employment or business information,
  • Details of your inquiry, service needs, or referral preferences, and
  • Information required to provide administrative, marketing, or consulting services.

We only collect sensitive information with your consent or where permitted by law.

4. How We Collect Your Information
We may collect personal information directly from you via:

  • Website forms or online submissions,
  • Email or phone communications,
  • In-person meetings or consultations,
  • Third parties, where you have consented to the disclosure.

5. Use of Personal Information
We may use your personal information to:

  • Provide and administer our services,
  • Respond to your enquiries and requests,
  • Refer you to suitable third-party service providers,
  • Comply with legal and regulatory obligations,
  • Improve and broaden our service offerings.

6. Disclosure to Third Parties
We may disclose your personal information to:

  • Third-party service providers (Australian and overseas) who provide financial, legal, accounting,     credit, property management or other services where requested by you. We ensure any service provider we refer you to is under a contractual obligation to handle and protect your personal information in accordance with the Australian privacy laws or to an equivalent degree of security and transparency,
  • Our contracted consultants, IT service providers, and business partners, or
  • Government agencies or regulatory bodies as required by law.

7. Overseas Disclosure
Where we refer you to overseas service providers or disclose personal information outside of Australia, we ensure there are contractual guarantees in place to the effect that those parties comply with privacy obligations equivalent to the Australian privacy laws.

8. Security
We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. These include secure storage, encryption, and internal access controls.

9. Access and Correction
You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable timeframe and may refuse access only in limited circumstances as permitted by law.

10. Complaints
If you have a concern or complaint about how we handle your personal information, please contact us. We will investigate and respond to your complaint in accordance with our internal procedures. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Northgate Property Solutions

Email: contact@northgatepropertysolutions.com
Phone: (02) 8340 0489